Returns & Exchanges

We want you to be completely satisfied with your Somerset Toiletry Co purchase; if for any reason you are not, you may return unused items in their original packaging within 30 days for a full refund. Please ensure all beauty and bath products remain sealed for hygiene purposes to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the unused products in their original boxes to prevent damage during transit, ensuring all seals and labels are intact.

• 3.
  Ship the Items

  Affix the provided return label to your parcel and drop it off at your nearest authorized shipping location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.